Our current turn around time is 5-7 business days. All of our items are made to order.
I cannot control the mail service and delays do happen. I cannot control your package once it has shipped, as it is then in the hands of CANADA POST. We are not responsible for late or missing packages. If you’d like to purchase insurance on your order to cover the loss or damage of your order please contact us for pricing. We are more then happy to help you with that.
By purchasing from our shop, you understand that all purchases are FINAL SALE, NO EXCEPTIONS. All of our bows are made to order and we do not accept any returns or exchanges. We pride ourselves on accurately describing, photographing and listing each and every bow to prevent any confusion with ordering. Any failure to accurately read our turn around time, read about an items description or size is out of our control. We do not accept order cancellations of any kind.
Regarding sales and sale prices: NO, we do not issue price adjustments if an item goes on sale after you've purchased it.
Our shop will do periodical sales from time to time and we cannot guarantee the price of an item, as our sales always change as do the items on sale.
When using a coupon code, the coupon code must be used at the time of placing an order. We do not issue price adjustments after a purchase is made.