BOW INFO 

          Bow sizes are listed on each listing as well as materials used.
          You can choose from the following finishes for your bows: 

  • Alligator Clips 
  • Nylon Headbands  

    A picture of each finish option is included within each bow listing. 

    Please note that some products in our shop may contain small pieces. Children should always be supervised when wearing this or any other hair accessory. Customer assumes the responsibility of proper and supervised use of the product. 


    What is the current TAT?
  • Production turnaround time to complete your hair accessories order is 3 to 10 business days. We strive to complete them as quickly as possible, but life does happen. This time frame does not include shipping times.  

    Can I use multiple discount codes on a single order?  
  • Sorry, only one (1) discount code will work per order. If we have a sale that is an automated discount, no further discount codes can be used on that order.  

    HELP! I can't find an item on the website.
  • If you can’t see an item in the collection the item should be in, please try to search in the search bar. Type in a key word such as "Floral" or "Liverpool". If the item is still is not showing up, it may be sold out and no longer available. Once a listing is completely sold out, the item is no longer visible on the website. 

    How long does it take for my order to ship? 
  • Our items usually ship quite fast. I aim for 3 to 7 business days but often it is much faster. You will receive an email once your order has been completed. It can take a few days to be packaged before mailing. 

    How long will my order take to arrive via Lettermail? 
  • Lettermail is sent via Canada Post. We are unable to track Lettermail. Once it has been mailed, the time frame is is out of our control. Most Lettermail arrives within a few business days to 2 weeks but times can be longer. Please be patient as we cannot track Lettermail.